Bookings are not always necessary, however we do recommend it for busier times as we hate to disappoint.
We do like to run on time, however things can happen to delay us. Typically, our high traffic times after work and weekends can get delayed. To avoid this, please arrive 5 minutes early for your booking or let us know as soon as you can if you are running late and we will try to accommodate you however we cannot work miracles!
We understand cars break down, meetings get rescheduled and kids get ill but we do require 24 hours for cancellations as we may have turned down other wax-worthy clients who remain unhappy and hairy as we couldn’t fit them in. Due to this, we like to know in advance if we can accommodate others! We may charge for the full treatment you have booked in for if you do not provide us with 24hours or decide to not show up at all.